Contact Us

All Times Listed are Pacific Standard Time

By Telephone


Customer Service

(8am – 6pm, 7 Days a Week)

Apply for a Loan

(24 hours / 7 days a week)

To Text with an Agent

(Mon-Fri: 8am – 7pm )

Send START to (949) 267-3724

Collections

(8am – 6pm, 7 Days a Week)

Recovery

(Mon-Fri: 8am – 5pm, Sat: 8am – 12pm)

Live Chat

(Mon-Fri: 8am – 7pm)

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions.

By Mail


General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
Attn: Lockbox LoanMe
P.O. Box 841504
Dallas, TX 75284-841504

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI PAY, a service of ACI Payments, Inc.

By Fax


Loan approval related documents

(949) 535-9100

Loss Mitigation

(949) 535-9151

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© 2020 LoanMe, Inc. All Rights Reserved. 1900 S. State College Boulevard, Suite 300, Anaheim, CA 92806.

*Disclosures Lightning Fast Loans is a DBA of LoanMe. Loans provided by LoanMe. In Florida, Michigan, and Indiana loans are provided by CC Connect, a division of Capital Community Bank, a Utah Chartered bank located in Provo, Utah, Member FDIC. Loans not available in all states and not all applicants will qualify. Approval and terms subject to credit standards. Loans made in accordance with applicable state law and licensing requirements. See Licenses and Disclosures for details.

If, within three calendar days of funding your loan, you repay us the full amount disbursed to you, your loan will be deemed paid in full, without any interest or having to repay the loan fee, if any.  Payment in full of the amount disbursed to you (i.e., the amount you directly receive) must be received no later than 11:59 p.m. PST on the third calendar day after the date you receive funds in order to avoid the payment of interest and fees.  If payment is not received by that time, you will owe the full amount of the loan indicated on your Promissory Note, including the amount disbursed, the loan fee, and interest accruing from the date your loan funded.  Said another way, if the amount disbursed is paid in full within three calendar days after receipt, no interest would be charged, repayment of the loan fee would not be required, and the loan would be deemed paid in full. The loan fee, which is deducted from the loan amount before proceeds are disbursed to you, is fully earned at closing, and is not subject to refund or rebate under any circumstances, in whole or in part.

**Visa Debit Card required for instant funding.